How Vertimart Secured 12M Patient Records While Keeping IT Simple

For over 35 years, Vertimart has been a leader in providing software solutions for the dental sector in the Netherlands. Today, nearly 4,000 dental providers rely on Vertimart’s software daily to deliver care to more than 12 million patients. Their focus has always been clear: combining deep industry experience with the latest digital innovations to ensure ease of use, strong security, and lower costs.

The Challenge

As Vertimart continued to grow, so did the need for stronger endpoint security. One key challenge was the management of local administrator rights on devices.

• Removing local admin rights was essential to improving security posture.
• However, it was equally critical to maintain user convenience to avoid disrupting daily operations.
• The IT team needed a solution that allowed users to request temporary, controlled, and auditable admin rights—without creating unnecessary complexity for IT staff or end-users.

The Solution

After evaluating options, Vertimart chose Admin By Request as their Privileged Access Management solution for endpoints.

Deployed smoothly via Microsoft Intune, Admin By Request provided:

• A secure, auditable process for temporary admin access
• Minimal impact on end-users
• A straightforward rollout with little disruption to IT operations

The Results

The implementation of Admin By Request was seamless:

• Minimal disruption – The rollout via Intune was smooth and fast
• High adoption – End-users adapted quickly with almost no friction
• Improved security – Local admin rights are now fully controlled and auditable
• Positive user experience – Security was enhanced without sacrificing ease of use

Customer Recommendation

“If someone I knew was considering purchasing Admin By Request, I would say: I would definitely recommend Admin By Request to other organizations looking for a secure and user-friendly way to manage local administrator rights.” – Vertimart

Final Takeaway

With Admin By Request, Vertimart has struck the perfect balance between strong cybersecurity controls and user convenience, ensuring the protection of millions of patient records while keeping IT operations simple and efficient.

Admin By Request is proudly provided by Agile ManageX Technologies, the official distributor for Pakistan and the Middle East. If your organization is looking to secure endpoints with a simple, user-friendly way to manage local administrator rights, reach out to us today to learn how you can obtain Admin By Request!